Our flexible three-stage framework to craft
digital experiences

Explore to find the right problems

Build the brightest digital experiences

Grow your digital products with purpose

How we make it work
for you

We tailor outcomes based on your challenge

We shape our engagement based on your vision

We listen for what you need

Engagements can take many shapes

We take a flexible approach with our Explore Build Grow framework, tailoring the emphasis of each stage to the requirements of your particular project.
In some cases uncovering the problem to be solved will be the focus.
In others, the emphasis will be on building the digital experience.
For many of our long-term clients, the focus is on ongoing growth.

Let’s break down each stage

Explore

Identify the right problem

We take the time to understand the context so decisions can be made from a place of evidence rather than assumption.

You can expect to see outcomes such as:

  • Customer research
  • SEO strategy
  • Technical platform audit
  • Prototyping

How we increased donations for an NFP by 11%

Build

Build the brightest experiences

We bring together a select group of specialists from our team to suit your particular challenges so that your project has exactly the right resources at the right moments. 

Outcomes from the build phase may include:

  • Design systems
  • Web app development
  • Cloud infrastructure
  • Hosting

How we used one design system to build three sites

Grow

Continually improve

Our deeply integrated Strategy, UX, Design and Technology teams will work closely together to ensure that your digital assets continue to evolve and deliver a return on your investment.  

The Grow phase may include:

  • Optimisation
  • Continuous improvement
  • Platform upgrades

How we keep growing a user base

Each stage is underpinned by

Each stage is underpinned by

Our deeply integrated Strategy, UX, Design and Technology teams will work closely together to ensure that your digital assets continue to evolve and deliver a return on your investment.

Strategic client services

Not everything is about specific deliverables. We prioritise our unique working relationships with your teams and strive to achieve a mutually rewarding partnership.
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Here’s how the framework has worked for others

Cancer Council Australia

Cancer Council is the nation’s leading cancer charity, and the only Australian charity working across every aspect of every cancer.

Healthylife

Healthylife – part of the Woolworths Group – is a digital startup that provides customers with health and wellness advice, services and products.

Heart Foundation

Heart Foundation funds lifesaving heart research, education and work to improve heart disease prevention and care for all Australians.

Melbourne Business School

Home to leading executive education programs, Melbourne Business School needed a website that would match the calibre of its courses.

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Want to know more?

We have a whole team of experts who would love to talk to you.
Get in touch